Return & Refund Policy

At The Swole Collective, every item is made especially for you once you place your order. Because of this, we do not accept returns or exchanges due to incorrect sizing, color preference, or change of mind.

Please review product descriptions and sizing charts carefully before completing your purchase.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, we're here to make it right.

Please email team@swolecollective.com within 7 days of delivery and include:

• Your order number
• A description of the issue
• Clear photos of the item and packaging

We'll review your request and, if approved, provide a replacement or refund at no additional cost.

Returns & Exchanges

Because our products are custom made to order, we do not accept returns or exchanges for:

• Incorrect size selected
• Change of mind
• Color preference
• Buyer's remorse

Refunds

If your refund request is approved, your refund will be issued to your original payment method. Please allow 5–10 business days for your financial institution to process the refund.

If you have not received your refund after 15 business days from approval, please contact us at team@swolecollective.com.

Contact Us

If you have any questions about your order or this policy, please contact us at:

The Swole Collective
📧 team@swolecollective.com